Automotive Repair Group

Automotive Repair Group, LLC
Privacy Statement for Automotive Repair Group, LLC
Effective October 10, 2009

Your privacy is important to Automotive Repair Group, LLC (ARG), as is your trust in ARG products and services. We want you to know that the information you share with us will be
treated with care.

ARG's Privacy Statement for U.S. Consumers lets you know how we handle personally identifiable information you share with ARG through AutoMotiveRepairGroup.com and certain
other ARG Websites; at events; on Business Reply Cards (BRCs) and sweepstakes entries; and through our customer call centers. It also applies to information about you and your
vehicle we obtain from ARG affiliates, ARG dealers, ARG licensees for consumer merchandise, ARG credit card bank partners, and other sources such as those that provide lists of
potential vehicle purchasers, current owners, or potential cardholders. We have also included answers to frequently asked questions about features of ARG vehicles that record and
transmit data regarding vehicle functions. Some ARG Websites have supplemental information on privacy, and others have their own privacy statements, which may be accessed at
those Websites. (Click for details on the Scope of the Statement).
The information you share with us may be used by ARG, our affiliates, our licensees, and dealers. It may be used by our suppliers exclusively to provide services for ARG, and by our
business partners to conduct joint marketing programs with ARG. It may also be shared in connection with the sale, transfer or financing of a significant part of a ARG business. We
will not share your personal information with third parties other than these for their independent use without your permission.
For more information, please read ARG's Privacy Statement for U.S. Consumers. For Frequently Asked Questions about privacy, please click here. For information about how to
opt-out of being contacted by ARG for marketing purposes click here.

Scope
This Privacy Statement explains how we handle personal information you share with ARG businesses in the United States. We may obtain this information through ARG vehicle-related
consumer Websites (see table below); at events; on Business Reply Cards (BRCs) and sweepstakes entry forms; and through our customer call centers. It also applies to information
about you and your vehicle ARG obtains from ARG affiliates, ARG dealers, ARG licensees for consumer merchandise, and other sources such as companies that provide lists of
potential vehicle purchasers, current owners, or cardholders.

Information Collection
ARG may obtain information about you and your vehicle in a number of ways: For example, our Websites, Business Reply Cards, sweepstakes entries, test-drive incentive
applications, surveys, vehicle sales records, and other public sources. While you may use ARG's Websites to learn about our products and services without disclosing any
information about you or your vehicle, we may ask you to provide us with personal information including:
" contact information (name, address, city, state and Zip Code, e-mail address, and telephone number)
" vehicle information (vehicle identification number (VIN), make, model, model year, selling dealer, date of purchase or lease, etc.)
" demographic information (age range, marital status, household composition, etc.)
" non-credit-related marketing profile information (when you plan to purchase or lease; the vehicle in which you're interested, etc.)
" relationships you have with ARG not related to your vehicle
Business Reply Cards and sweepstakes entries you complete at an event or in response to a marketing mailing we send may also ask you to answer some of these same questions
so we can tailor what we send to you to your specific interests.
In limited circumstances, you may be asked to provide ARG with your social security number. For example, if you win a sweepstakes or receive compensation from ARG, ARG is
required to include your social security number on government tax forms. ARG maintains technical, administrative, and physical safeguards designed to protect the confidentiality of
your social security number, and to prohibit the unlawful disclosure of and restrict access to this information.
In addition, our ARG affiliates, ARG dealers, ARG merchandise licensees, and other sources such as those that provide lists of potential vehicle purchasers or current owners may
give the information they have regarding you or your vehicle to us so that we may serve your needs better.

Uses
Information about you or your vehicle may be used to respond to your requests for product brochures, to customize and improve communication content, or for marketing or product
research. It may also be used to provide you with helpful offers and information on ARG products and services.

We may share information about you and your vehicle within ARG, with our affiliates, and with our dealers. ARG may also share personal information collected with our suppliers for
the exclusive purpose of providing services for us (for example, mailing information in response to your request for a vehicle brochure) and with our business partners to conduct
joint marketing programs with ARG. It may also be shared in connection with the sale, transfer or financing of a significant part of a ARG business. Information regarding your ARG
Card will not be shared with ARG dealers.

ARG will not share information about you or your vehicle with other third parties for their independent use without your permission.

You may choose to forward information from one of our Websites or e-mails to another person. E-mail addresses submitted to our E-card or other Forward to a Friend program will not
be captured for later use in marketing unless that person consents.

We may disclose information about you or your vehicle as required by law, in conjunction with a government inquiry, or in litigation or dispute resolution.

Cookies and Other Tracking Devices
We may use cookies and other tracking devices on our Websites. Using cookies on our sites provides benefits to you, such as allowing you to maintain your account login information
between visits, or locating a nearby dealer. The use of cookies also allows us to measure site activity to provide a better user experience. Cookies and other tracking devices may be
used to tell us the time and length of your visit, the pages you look at on our site, the site you visited just before coming to ours, and the name of your Internet service provider.

We may use third parties to serve ARG advertisements on other Websites. In serving ARG advertisements, these companies may use cookies and other tracking devices to collect
certain information about your visits to other Websites (such as browser type, IP address, which page was visited, and time of day). This information may be used to evaluate our
online advertising campaigns or to tailor promotions and other marketing messages to you.

You may elect to refuse cookies. Please refer to your browser Help instructions to learn more about cookies and how to manage their use.

Outside Links
ARG.com may contain links to third-party sites not controlled by ARG or covered by this privacy statement, such as those belonging to ARG dealers, ARG licensees, or independent
product review sites. We recommend that you check the privacy statement of other sites you visit before providing any personal information. Generally, we will tell you as you leave
our site that another site's privacy statement applies to any data you share on that site.

Information Security
ARG recognizes the importance of safeguarding consumer personal information in ARG's possession from theft, inappropriate use, or improper distribution. ARG has security policies
and procedures appropriate to the level of confidentiality of that data. Our suppliers have signed agreements to protect and use your data according to our requirements. It should,
however, be recognized that no company can perfectly protect personal information.

Privacy Inquiries
If you have concerns or questions regarding ARG's consumer privacy practices contact us.